Hosted Vicidial & Cloud Dialers
High-performance turnkey Vicidial cloud instances pre-configured with Dial Edge Tier-1 voice routes and 24/7 NOC sysadmin support.
Performance Metrics
Engineered for Enterprise Concurrency & Stability
Eliminate server management headaches. We deploy dedicated, high-spec cloud dialers optimized for predictive, power, and blended calling campaigns with built-in WebRTC softphones and real-time supervisory analytics.
Key Features & Capabilities:
Technical Specifications
Standard protocol compliance and network integration parameters.
- Architecture
- Dedicated Linux / Asterisk / Vicidial Enterprise Cluster
- Agent Interface
- Browser-based WebRTC (Chrome, Edge, Firefox)
- CRM Integration
- Zoho, Salesforce, HubSpot, and custom REST Webhooks
- Data Security
- Encrypted call recordings, automated daily off-site backups
Target Applications
Designed to power mission-critical communications across industries.
Real-time Robocall & Fraud Mitigation
Every Dial Edge route is monitored 24/7/365 by SmartShield™ automated algorithms and active NOC engineers to protect your network from caller ID spoofing, artificial inflation of traffic (AIT), and short-duration robocall spikes.
Frequently Asked Questions
How quickly can our team begin dialing after ordering?
Your dedicated dialer is provisioned, secured, and connected to our SIP trunk within 2 hours. Our team will assist with campaign configuration and agent logins.
Can I bring my own SIP trunk provider?
While our dialers come pre-optimized with Dial Edge Tier-1 routes for maximum ASR and low PDD, you are free to configure additional SIP carriers as needed.
Do agents need to install software on their computers?
No. With our built-in WebRTC softphone, agents only need a web browser and a standard USB headset.
Ready to upgrade your connectivity?
Scale your voice traffic today. Talk to our routing experts to secure custom rates tailored to your volume.