Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

2. Information Collected Through LinkedIn Lead Gen Forms

We may use LinkedIn advertising and Lead Gen Forms to allow interested individuals to submit their information directly through LinkedIn.

When you submit a LinkedIn Lead Gen Form associated with a Dial Edge Telecom advertisement, LinkedIn may provide us with the information you choose to submit, including information that LinkedIn automatically populates from your profile.

Depending on the form, this information may include:

• Name
• Work email address
• Job title
• Company name
• Company size
• Location
• Service of interest
• Estimated monthly voice traffic
• Other information requested through the form

We use this information to respond to your inquiry, evaluate your business communication requirements, provide requested information or quotations, and communicate with you regarding Dial Edge Telecom's products and services.

LinkedIn separately processes personal information according to its own privacy practices. For information about how LinkedIn processes personal information, please review LinkedIn's applicable privacy policy.

3. How We Use Your Information

We may use the information we collect for legitimate business purposes, including to:

• Respond to inquiries and requests
• Provide quotations, proposals, or information about our services
• Understand your business communication requirements
• Evaluate whether our services are suitable for your organization
• Contact you regarding your inquiry
• Provide customer support
• Communicate about products and services you have requested
• Manage business relationships
• Improve our website, products, services, and customer experience
• Measure and improve our advertising and marketing campaigns
• Understand how visitors interact with our website
• Prevent fraud, misuse, unauthorized access, and security incidents
• Comply with applicable legal, regulatory, and contractual obligations
• Establish, exercise, or defend legal claims
• Perform other purposes disclosed to you at the time information is collected

We will not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy without providing appropriate notice or obtaining consent where required by applicable law.

4. Marketing Communications

If you provide your contact information through a lead form, inquiry, quotation request, or other business interaction, we may contact you regarding the services or information you requested.

Where required by applicable law, we will obtain the appropriate consent before sending promotional or marketing communications.

You may request that we stop sending marketing communications at any time by contacting us using the information provided in the "Contact Us" section below or by following the unsubscribe instructions included in the communication.

Please note that opting out of marketing communications does not necessarily prevent us from sending non-promotional communications related to an existing business relationship, transaction, inquiry, or service request.

5. How We Share Information

We may share personal information when reasonably necessary to operate our business and provide our services.

Depending on the circumstances, information may be shared with:

• Authorized Dial Edge Telecom employees and representatives who need the information to perform their duties
• Service providers and contractors that support our website, hosting, analytics, communications, marketing, CRM, advertising, or business operations
• Professional advisers, such as legal, accounting, or consulting providers
• Business partners where necessary to fulfill a request or provide a service
• Government authorities, regulators, courts, or law enforcement when required by law or legal process
• Parties involved in a corporate transaction, such as a merger, acquisition, financing, restructuring, or sale of assets

We do not sell personal information submitted through our LinkedIn Lead Gen Forms merely because it was provided to us.

Where we use service providers to process personal information on our behalf, we seek to use appropriate contractual and security measures consistent with the nature of the information and the services provided.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable website functionality
• Maintain website security
• Understand website usage
• Analyze traffic and performance
• Improve our website
• Measure advertising performance
• Support marketing activities

Depending on the technologies implemented on our website, third-party providers such as analytics, advertising, or social-media platforms may collect information about website interactions.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Third-Party Websites and Services

Our website, advertisements, or communications may contain links to third-party websites, platforms, or services.

This Privacy Policy does not apply to the privacy practices of third parties that we do not control. We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

This includes platforms such as LinkedIn and other advertising, analytics, communications, or technology providers that may process information independently.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

Access to personal information is limited to individuals and service providers who have a legitimate business need to access it.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to inquiries
• Maintain business and customer records
• Provide requested services
• Resolve disputes
• Enforce agreements
• Meet legal, regulatory, tax, accounting, and reporting requirements
• Protect our legitimate business interests

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable law and our internal practices.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information, subject to applicable exceptions
• Request information about how your personal information is collected or used
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Request information about certain categories of personal information we disclose to service providers or third parties

The availability and scope of these rights vary depending on applicable law and your location.

To exercise an applicable privacy right, please contact us using the information in the "Contact Us" section. We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

11. California Privacy Rights

If you are a California resident, additional privacy rights may apply to you under the California Consumer Privacy Act (CCPA), as amended by applicable California privacy legislation.

Depending on whether the law applies to Dial Edge Telecom and your circumstances, California residents may have rights relating to access, correction, deletion, and information about the categories of personal information collected and the purposes for which such information is used.

Where required by applicable California law, we will provide additional notices and honor applicable consumer rights.

California residents may submit privacy requests using the contact information below.

We do not knowingly sell personal information collected through our LinkedIn Lead Gen Forms.

12. International Visitors

Dial Edge Telecom may provide services to customers and businesses in different countries. As a result, personal information may be processed or stored in countries other than the country where you are located.

Where required by applicable law, we will take appropriate measures for international transfers of personal information.

If you are located in a jurisdiction with specific privacy or data-protection requirements, additional rights or notices may apply to you.

13. Children's Privacy

Our website and business services are intended for businesses and professional users and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this page periodically to remain informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us: