The team building, operating, and supporting Dial Edge’s wholesale voice platform across the US and Canada.
Leadership
Meet the team
Umair Malik
Chief Executive Officer & Founder
Since founding Dial Edge Telecom, Umair Malik has guided the company with a clear, forward-looking vision for building wholesale voice infrastructure that carriers and enterprises can genuinely depend on. His leadership is defined by a strong focus on reliability, transparency, and long-term growth, directing the company’s path across carrier partnerships, network quality, and customer trust. Under his guidance, Dial Edge Telecom continues to expand its reach across the US and Canada, driven by his belief that strong infrastructure and honest pricing set a telecom provider apart.
Ravi Lawrence
Chief Operating Officer
As Chief Operating Officer, Ravi Lawrence oversees the day-to-day operations that keep Dial Edge Telecom’s infrastructure running smoothly across every customer account. His focus spans network performance, service delivery, and operational efficiency, ensuring the company’s wholesale voice services stay reliable as the business scales. Ravi’s approach centers on strengthening internal processes and coordination across teams, so growth never comes at the cost of the quality customers depend on.
Amber Khan
Executive Director
Amber Khan brings three years of experience in the telecom industry, with expertise in compliance and business development backed by strong technical knowledge of VoIP. She combines a sharp understanding of regulatory requirements with a talent for building new opportunities, helping Dial Edge Telecom grow while staying compliant and dependable. Known for her hands-on leadership, Amber works closely with every team, focusing on building lasting relationships with customers and partners that make Dial Edge a name businesses can trust.
Zakia Khalid
Chief Financial Officer
With five years of experience in financial and telecom data, Zakia Khalid oversees Dial Edge Telecom’s financial operations with a focus on transparency, operational efficiency, and sustainable growth. Her responsibilities span financial reporting, cash flow management, revenue assurance, and strengthening the company’s financial controls, along with customer and vendor reconciliations. Drawing on a background in forensic accounting, financial analysis, and process automation, Zakia turns complex financial and telecom data into insights that support informed decisions and long-term financial stability.
Carola Cespedes
Director, Carrier Relations
As Director of Carrier Relations, Carola Cespedes brings extensive experience in international sales, account management, and business development across telecom, wholesale voice and SMS, and strategic client relationships. Her background includes managing international client portfolios, negotiating commercial agreements, and growing key accounts, with experience supporting major brands including Sprint, Sprint-Nextel, and HBO Latin America. Having worked across multiple regions and cultures, Carola focuses on building the long-term carrier partnerships that strengthen Dial Edge Telecom’s network quality and reach.
Sania Bilal
Digital Marketing & Social Media Manager
With over five years of experience in digital marketing and social media, Sania Bilal leads Dial Edge Telecom’s marketing strategy, shaping how the company communicates its services and values to carriers, call centers, and enterprises. Her expertise spans SEO, content strategy, social media management, and brand positioning, with a strong focus on turning technical telecom services into clear, compelling messaging that resonates with the right audience. Sania’s work plays a key role in driving Dial Edge Telecom’s visibility and growth, building a consistent brand presence across the company’s website, social channels, and digital campaigns.
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